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Senior Analyst, Sales Operations



IT, Sales & Business Development, Operations
New York, NY, USA
Posted on Friday, June 28, 2024

Location: New York City, in office required 1-2 days per week

Reports to: Senior Director, Revenue Operations

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com.

About the Team:

The Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account executives, account managers and sales development reps. We create and implement operational reporting & analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.

About the Role:

We are looking for an experienced individual contributor within the Revenue Operations team to optimize processes including revenue forecasting, develop key enabling tools, streamline territories and be a partner to our Account Executive team. In this role, your responsibilities would include ownership of sales operations, a strong partnership with our Enablement team and an end to end view of our tools and processes with an overall goal of improving productivity and efficiency for our AEs and Global AE Leadership. You will have a direct impact to drive improvement in our core KPIs around pipeline, revenue, and productivity given your role and how closely you will be partnering with Sales Leaders.

Who you are:

  • At least 3+ years of experience working with a Revenue organization and playing a key role in driving productivity for a global sales organization
  • Operations professional with a passion for driving productivity, improving processes and using new technology to drive revenue at a high growth B2B SaaS company
  • Experience optimizing and rolling out new technology, workflows, and processes within a sales organization
  • Excellent communication skills, and the ability to work in a dynamic, fast-paced and fun environment.
  • Experience establishing benchmark KPIs and working with business leaders to regularly assess performance.
  • Expert in building territories across verticals and geographies, working with sales leaders to make updates on the fly to optimize books of business
  • Use a data-driven approach to identify areas of improvement and focus to drive efficiencies
  • An ability to think strategically, act tactically and write effectively
  • A creative problem solver that identifies new and innovative ways to drive sales productivity
  • A strong project manager who enjoys “making things better”
  • Enjoy working cross-functionally and building strong relationships with various stakeholders across the business
  • Demonstrates exceptional organizational skills and attention to detail
  • Experience with the B2B sales process and the tools it takes to succeed

What You’ll Do:

  • Optimize our existing AE processes to ensure scalability
  • Partner with our AE leaders to provide productivity gains through territory management, forecasting improvements, and more
  • Explore and implement new tools to drive productivity and scale
  • Evaluate, refine and identify areas of opportunity across our technology stack, processes and workflows that will enhance productivity
  • Partner with our senior analysts and BI team to dive deep within data and craft data stories to support our business needs
  • Develop strong relationships with the AE leaders to understand and implement best practices
  • Partner with our Enablement team to roll out and improve training and adoption of existing tools and processes
  • Be the “go to person” for the AE organization

AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Base Compensation Range*: $95,000-$116,000

Additional Components: You may also be offered a performance-based bonus, equity, and a generous benefits program.

*For base compensation, we set standard ranges for all US-based roles based on function, level and geographic location, benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience/expertise and may vary from the amounts listed above.