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Solutions Architect

Augment

Augment

IT
Palo Alto, CA, USA
Posted on Friday, April 26, 2024

Job Overview

The Solution Architect is a pivotal player in our customer engagements. This role involves combining practical coding experience and exceptional business acumen to explicitly highlight Augment's unique offerings to our clients. A successful Solution Architect will design compelling demos, implement convincing proofs of value (POVs), provide top-tier customer support, all while integrating Augment's key differentiators into each interaction.

Key Responsibilities

  • Leverage deep understanding of Integrated Development Environments (IDEs) and extensive experience as a software engineer to showcase the value of Augment's solutions.
  • Design and execute impactful POVs that vitalize and personalize Augment's benefits for prospective clients.
  • Develop dynamic demo environments to illustrate the immediate speed and quality enhancements Augment's AI-powered software solutions deliver.
  • Deliver superior technical customer support, ensuring customers extract maximum value from our unique offerings.
  • Interface between sales, product, and engineering teams, delivering invaluable customer feedback and helping curate our sales and product strategies.
  • Devise comprehensive product documentation and support content that effectively communicates how Augment reinvents the software development process.

Qualifications

  • Formal education in Computer Science or a similar field.
  • Previous experience as a Software Engineer.
  • Recent hands-on experience with coding and utilizing an IDE.
  • A track record of success in a Solution Architect, or similarly customer-facing technical role.
  • A good communicator who can distill complex concepts and articulate the value and benefits of our solutions.
  • Robust knowledge of software security principles, especially related to IP protection.

Augment is an equal opportunity employer that prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Augment makes hiring decisions based solely on qualifications, merit, and business needs at the time.