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Innovation Endeavors

Senior Professional Services Consultant



Sales & Business Development
United Kingdom · Remote
Posted on Wednesday, May 8, 2024

About Us:

Delinea is a leading provider of privileged access management (PAM) solutions for the modern, hybrid enterprise. We make privileged access more accessible by eliminating complexity and defining the boundaries of access to reduce risk, ensure compliance, and simplify security. Delinea empowers thousands of customers worldwide, including over half the Fortune 100. Our customers include the world’s largest financial institutions, intelligence agencies, and critical infrastructure companies.

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.

Apply today to help us achieve our mission.

Senior Professional Services Consultant Summary:

Delinea is seeking an experienced Identity Management consultant to join their Professional Services Team. Applicants should be well versed in and have a passion for Identity Management, Cyber Security, Identity Security, and can facilitate fast-paced technology projects in global and complex environments. Our consultants must be detail oriented, proactive, and able to perform under pressure. If you are motivated by challenges, have a passion for excellence and are inspired by delivering solutions that work for our growing Delinea family, this role might just be the right fit for you.

As a key member of the customer facing professional Services team, consultants work closely with the sales teams to ensure customers are successful with the implementation of Delinea products. Consultants play an instrumental role in the overall success of the company and its customers. The consultant’s goal is to ensure our products are deployed leveraging best practices with minimal disruption to customer environments.

This is a remote position, with occasional travel to conferences and headquarters, that reports to a Professional Services Delivery Manager.

What You'll Do:

  • Lead customers through software implementation solutions by leveraging Delinea’s delivery methodology.

  • Maintain utilization targets and complete project deliverables.

  • Configure and customize Delinea product solutions in line with customer Privilege Identity and Privilege Access requirements.

  • Become the subject matter expert of the Delinea software product line.

  • Build and maintain client relationships and become a trusted advisor.

  • Collaborate with integration team members to help scope, gather appropriate requirements, design, and implement Privilege Identity and Privilege Access solutions leveraging Delinea products.

  • Work efficiently with internal cross functional teams.

  • Produce deliverables such as architectural and configuration plans, extensible scripts, and documentation from the resulting environment.

  • Work independently by prioritizing and aligning work with organizational goals to achieve customer success.

  • Be a team player for the professional services organization by collaborating and taking direction from the Solutions Architect Leads and Professional Services Managers.

  • Be able to interact directly with technical contacts and all levels of management including executives (CTO, CIO, CISO, etc.) on client accounts.

What You'll Bring:

  • Bachelor’s degree in Computer Science, Electronic or Computer Engineering, or similar area of specialty or comparable field experience.

  • Proven experience in a technical delivery consulting role.

  • Windows Server, Active Directory Administration, and UNIX/Linux Administration experience.

  • Experience with the configuration and administration of Cloud providers: AWS, GCP, Azure.

  • Working knowledge of the administration of MFA providers/technology like Azure MFA, RSA/SecureID, Ping, OATH, OTPs.

  • A strong understanding of software, computer, network infrastructure, security fundamentals and best practices as it pertains to Privilege Access Management (PAM).

  • Great organizational or technical project management skills.

  • Self-starter mindset with an ongoing desire to stay current with software market and latest technologies.

  • The ability to thrive in a team-oriented environment.

Bonus if you have:

  • Administrative experience with Delinea products, such as Secret Server or Privilege Manager; Server Suite or Privilege Access Service.

  • Experience with the administration of PAM tools like CyberArk, Beyond Trust, HashiCorp, Okta.

  • Windows Workstation endpoint management and administration experience.

  • Scripting skills and working knowledge of PowerShell; other languages.

  • MS SQL or PostgreSQL experience.

  • RabbitMQ experience.

Delinea Culture & Benefits:

Why work at Delinea?

· We’re passionate problem-solvers doing our part to make the world a safer place.

· We invest in people who are smart, self-motivated, and collaborative.

· What we offer in return is meaningful work, a culture of innovation and great career progression!

At Delinea, our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – and guide our behaviors and success. We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful equity and bonus program, and excellent benefits, including full suite health and wellness plans (specific to individual country plans), generous discretionary time off (DTO), and paid holidays. We support all families with paid leave, specific to individual country plans, for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive 7-year criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.