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CSA - Customer Solution Architect

Averna

Averna

IT, Customer Service
Suzhou, Jiangsu, China
Posted on Apr 29, 2025

Company Description

The Averna experience

Averna delivers industry-leading test solutions and services for communications and electronics device-makers worldwide, accelerating product development, quality and innovation:

  • Be global@work: Serve international customers and collaborate with cross functional teams in California, across the US, with sister sites in Mexico, in Canada, in Europe and Asia

  • Drive innovation@work: Participate in the development of market-leading high-tech products in the Automotive & Transportation, Electric Vehicles, Consumer Electronics, Industrials and Life Sciences.

  • Develop your talent@work: Contribute to thrilling projects that will stretch your skills and talent to the maximum.

  • Enjoy success@work: Be part of a fast-growing company with award-winning products and teams.

  • Share your passion@work: Meet passionate people, enjoy our modern environment and dynamic atmosphere.

Job Description

The Customer Solution Architect challenge in a few words:


In the role of Solution Architect, you are responsible for managing the process to devise a multidisciplinary system architecture of high-quality mechanical and mechatronic modules and systems. In addition, you collaborate with sales to define the value proposition and sales strategy for the offering (range €500K-2M).

Your contribution in this role:

  • You take the ownership of the process of devising multidisciplinary system architectures of high-quality mechatronic modules and systems to provide customized automated test systems for international customers in different industries;
  • You think of the solution from the very first customer contact, explore the requirements, manage the solution crafting process and support build the proposal;
  • You support and take lessons learned from delivered projects;
  • You have business sense, which enables you to offer our customers the optimal solution;
  • You know how to bind the people, both inside and outside the organization;
  • After being the lead in the creative technical process, you help create and manage the sales proposal for the customer supported by our sales support staff.

Qualifications

The ideal candidate:


Experience and degree:

  • You are highly experienced, multidisciplinary thinker with a master in Mechanical or Mechatronic Engineering, Physics background, combined with at least 10 years of relevant work experience as Mechanical Designer/Architect.

Skilled:

  • You have knowledge of discipline-specific tools, the systems for system architecture, as well as knowledge about product development in the field of motion systems.
  • CAD tools: You are proficient in 3D modeling, so you can easily highlight crucial ideas in proposed solution (Solidworks is an asset).
  • Powerpoint skills – You know how to visualize ideas and translate thoughts in diagrams, flowcharts.
  • Polyglot: You are fluent (written & oral) in English.

Personal skills:

  • Ownership: You take initiative, take responsibility and are not afraid to take decisions.
  • Networking: You build and maintain a network of relationships with colleagues, suppliers and customers.
  • Communication: You are communicative and commercially strong in customer relations and building a network.
  • Technical leadership: You set direction together with the technical team.
  • Abstract thinker: You are a creative out of the box thinker to come up with innovative technical solutions.
  • Helicopter view: You delegate easily and keep the overall overview.
  • Team player: You have a positive mindset and motivate your team members.

Additional Information

What's in it for YOU

  • A multinational high-tech work environment #LI-Onsite
  • Team spirit, fun and passion for technology
  • Development and training opportunities
  • Attractive salary package including benefits
  • We are a fair company.