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Account Manager

Formlabs

Formlabs

Sales & Business Development
Milwaukee, WI, USA
Posted on Thursday, August 24, 2023

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Successful customers are the foundation of our business. As a member of the Formlabs Sales team, you will be responsible for helping businesses uncover and understand how they can implement 3D printing into their workflows. Use cases can range from early stage prototyping to end-use production, and all areas in between.

We are looking for a tech-savvy salesperson who can help our customers create, innovate, and advance faster with our products. If you can build positive relationships with customers over the phone by solving their 3D printing needs, we want you as an Account Manager.

**This role will be in based person in our office in Milwaukee, WI**

The Job:

  • Help customers understand how Formlabs hardware can impact their business
  • Utilize your research, active listening and account management skills by finding new opportunities and up-selling and cross-selling into existing customers
  • Work with Sales Engineers and the Customer Success team to find opportunities to rapidly scale customers

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

You:

  • Can effectively sell technical products to demanding customers
  • Have a track record of excellent customer service in person and/or over the phone
  • Are a skilled learner who can master the use of electronic devices
  • Familiar with CRM and other service platforms (Salesforce, Outreach, Drift, LinkedIn)
  • Want to be at the forefront of the next industrial revolution
  • Have strong analytical and problem solving skills

Bonus Skills:

  • Personal use of digital fabrication, design, 3D CAD or other relevant tools
  • Engineering, design or other similar education or professional experience

Our Perks & Benefits:

  • Robust equity program to build future wealth through RSUs
  • Comprehensive healthcare coverage (Medical, Dental, Vision)
  • Low cost fund options in our 401K and access to advisors
  • Generous paid Parental Leave (up to 16 weeks)
  • Tenure-based paid Sabbatical Leave (up to 6 weeks)
  • Flexible Out of Office Plan – Take time when you need it
  • Ample on-site parking & pre-tax commuter benefits
  • Healthy on-site lunches, snacks, beverages, & treats
  • Regular sponsored professional development opportunities
  • Many opt-in culture events across our diverse community
  • And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.