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Innovation Endeavors
Innovation Endeavors

Senior Go-to-Market Operations Manager



Somerville, MA, USA
Posted on Wednesday, May 22, 2024

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. Our printers are used by Google, Tesla, Gillette, and New Balance, just to name a few.

Founded in Boston in 2011, Formlabs is now one of the leading 3D printer manufacturers in the world. Our internal sales and services teams, as well as a network of more than 100 distribution partners represent us throughout the globe across various verticals. The Customer Strategy and Operations team drives key go to market initiatives, and supports sales and services leads with planning, insights, process optimization, and project management, thereby enabling Formlabs to deliver the best customer experience in 3D printing across the globe. We are looking for an experienced and ambitious professional to navigate data projects across teams and regions.

If you are experienced with process and operations optimization, have an exceptional, proactive “can-do” attitude, have fun understanding and breaking down complex issues and put the solutions into action, and enjoy working with clever teammates and diverse stakeholders, then we have the perfect challenge for you! Join our team as Senior Go-To-Market Operations Manager.

The job:

  • Analyze sales and services processes, projects, and programs and identify opportunities for improvement, implementing changes to enhance productivity
  • Prioritize projects with ambiguity and complexity, focusing on impactful returns in both finances and time
  • Lead complex sales and services operations projects by analyzing requirements, defining project scope, developing project approach and timeline & collaborating with diverse stakeholders and departments to deliver
  • Provide leadership and mentorship to the Go-To-Market operations team


  • 5+ years of experience as a sales operations manager or related role
  • Experience with Salesforce, Magento or similar software
  • Excel at communication and stakeholder management
  • Bachelor’s degree in Business Administration, Sales, or a related field; MBA is a plus.

Bonus Points:

  • Experience with SaaS or hardware companies
  • Project management certification

Our Perks & Benefits:

  • Robust equity program to build future wealth through RSUs
  • Comprehensive healthcare coverage (Medical, Dental, Vision)
  • Low cost fund options in our 401K and access to advisors
  • Generous paid Parental Leave (up to 16 weeks)
  • Tenure-based paid Sabbatical Leave (up to 6 weeks)
  • Flexible Out of Office Plan – Take time when you need it
  • Ample on-site parking & pre-tax commuter benefits
  • Healthy on-site lunches, snacks, beverages, & treats
  • Regular sponsored professional development opportunities
  • Many opt-in culture events across our diverse community
  • And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.