Product Strategist

New York, NY

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Replica provides data about the built environment and ways people interact with it. With better data, human-context and an intuitive design, Replica helps public and private sectors make informed, effective, and responsive decisions. By showing how people live, move and work, we contextualize hard choices, allowing our clients to see around corners and understand the trade-offs surrounding their decisions. Whether for a city planner increasing public transit to underserved neighborhoods or for a grocery chain evaluating where to open a new location, Replica’s insights lets clients make more informed, people-centered decisions.

We spun out of Alphabet in 2019 and recently secured series B funding from venture firms including Founders Fund, Innovation Endeavors, Sidewalk Labs, Firebrand Ventures, and Revolution’s Rise of the Rest Seed Fund. Today, we are a team of 34 employees with offices in San Francisco, New York and Kansas City.

We value our customers, believe in being resourceful, and work in service of each other to scale our product. As we build our team, we are committed to pursuing and bringing together a diverse workforce and creating an environment of inclusion. We value our differences and we encourage all to apply. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other status protected by the laws or regulations in the locations where we operate.

The Role

Replica is looking for a high-ownership contributor who can operate across both the technical and strategic dimensions of our most important customer relationships. This person should be comfortable scoping and building with data, supporting day-to-day customer needs, and shaping long-term strategies to grow value across critical accounts.

This is not a standard account management role. You’ll play a central role in both product development and customer growth, working hands-on with data, users, and internal teams. You’ll also serve as a translator between customer needs and internal priorities.

Organizational Relationships

This role sits within Replica’s customer team, reporting to the Head of Customer.

Responsibilities

1. Drive Growth Strategy for Key Accounts: You'll lead strategic planning and execution for Replica's most valuable and influential customers and, specifically, their most pressing challenges. This includes:
2. Leading engagement strategies: discovery conversations, scoping workshops, onboarding programs, executive briefings, and power user development; Identifying opportunities for account expansion or new product adoption
3. Shape Product Strategy and Development: You’ll help define and deliver Replica’s product roadmap by working across teams and with external users:
   1. Identifying gaps, use cases, and opportunities based on field experience
   2. Working with software engineers and data developers to scope and prototype new features or full applications
   3. Developing analytical models or apps on top of Replica’s data
   4. Driving adoption of new features through customer rollouts and iterative feedback
   5. Owning projects or features from problem scoping through deployment

Minimum Qualifications

• Drive Growth Strategy for Key Accounts

• You'll lead strategic planning and execution for Replica's most valuable and influential customers and, specifically, their most pressing challenges. This includes:

• Leading engagement strategies: discovery conversations, scoping workshops, onboarding programs, executive briefings, and power user development

• Identifying opportunities for account expansion or new product adoption

• 2. Shape Product Strategy and Development

• You'll help define and deliver Replica's product roadmap by working across teams and with external users:

• Identifying gaps, use cases, and opportunities based on field experience

• Working with software engineers and data developers to scope and prototype new features or full applications

• Developing analytical models or apps on top of Replica's data

• Driving adoption of new features through customer rollouts and iterative feedback

• Owning projects or features from problem scoping through deployment

Nice to Have:

• Familiarity with geospatial data, transportation systems, or urban planning
• Experience using tools like SQL, Python, or low-code app builders
• Background in consulting, civic tech, product strategy, or analytics

What We Value

• We work in the service of others
• We understand that talent + diversity + curiosity + relentlessness wins
• We believe walking > talking
• We operate with thoughtful urgency
• We communicate openly and directly
• We build products people use

Benefits

• Our people! We work as a team and are excited to contribute to city planning
• Competitive salary based on experience and potential for impact
• Equity at an early stage startup
• Health benefits including medical, dental, vision, and FSA options
• 401k account + employer safe harbor contribution
• Offices in San Francisco, CA, New York and Kansas City
• Flexible PTO

Compensation

• Replica is committed to fair and equitable compensation practices.
• The base salary range for this position is $120,000 to $180,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to relevant qualifications, depth of experience, skill set, certifications, training, education, and specific work location. The compensation packages may be adjusted based on the candidate’s work location, due to differences in the cost of living for the given location. Our position titles may also span multiple career levels.
• The total compensation package for this position additionally includes equity stock options, employee benefit package, 401k with 3% safe harbor employer contribution, unlimited PTO, and may also include other applicable incentive compensation and/or bonuses. For more information, visit https://replicahq.com/careers

Replica is an Equal Opportunity Employer

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
• The requirements listed are representative of the knowledge, skill and/or ability required.
• Ability to operate at both a strategic/conceptual level and at a detailed, operational level metrics driven; highly disciplined
• Must have strong interpersonal skills, maturity and good judgment and be capable of communicating with a diverse range of individuals
• A hands-on, action-oriented approach that fits well with the entrepreneurial, fast-paced culture
• Engaging leadership style that builds and sustains credibility with colleagues, clients and other stakeholders
• Broad functional experience in areas of strategic planning and marketing, sales and market development and planning

If you don't think you meet all of the criteria above, but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team