Prime & Member Segment Management
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SoFi’s card business aims to offer competitive and differentiated credit cards to existing members and to consumers in the open market. In this role, you will lead the Prime and the Member credit card segments for SoFi.
In the role, you will define the credit card value proposition and pricing for the prime and member segments. You will work with marketing, credit risk and data science partners to define a targeting strategy that optimizes for customer value, risk and returns.
In your role, you will be accountable for the Prime & Member growth trajectory and segment profitability.
What you’ll do:
Define and own the value proposition (incl. Product, Rewards, & Pricing), in collaboration with our marketing and product teams
Own the P&L for the Prime and Member segments
Work closely with marketing and credit risk partners to develop & refine a targeting strategy (framework, models) that results in profitable and resilient new account originations
Analyze segment performance at the portfolio level and by vintage to drive insights and optimization
Build a Test & Learn agenda, in collaboration with cross-functional partners, to optimize product and pricing for your segments. Develop analytical insights from historical testing
Develop the account management strategies for the Prime and Member segments, in collaboration with cross-functional partners
Monitor competitive activity and competitive offers by channel, and incorporate insights into go-forward strategies
Develop and provide regular reporting and business updates on segment performance
What you’ll need:
10+ years experience preferred
Excellent leadership and communication skills
Well developed analytical skills
Credit Card segment or product management experience
Sound understanding of credit card economics and credit risk dynamics
Prior experience running complex credit card analyses desired
Quantitative undergraduate degree preferred
Proficiency in SQL/Python preferred
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
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