The Role:

We are seeking a Senior Engineering Manager for our Shared Services team. As a Senior Engineering Manager, your leadership will be instrumental in setting the technical direction of the team. You will partner with engineering teams across the company to ensure that the team maximizes value to customers of the platform. Additionally, you will coordinate across multiple engineering squads to drive adoption and alignment with the Platform team’s technical strategy. Leveraging your experience and deep technical knowledge, you will provide leadership in evolving testing and deployment strategies. You will mentor fellow team members in promoting career development.

The ideal candidate is an experienced and innovative leader with a strong background in managing managers and is technically hands-on with their teams. They possess excellent communication and collaboration skills, enabling them to effectively work with cross-functional teams and stakeholders to understand and prioritize needs. As a proactive problem solver with a keen analytical mindset, the candidate will drive the design, development, and maintenance of a scalable, high-performance data platform. With a proven track record of developing and leading high-performing teams, the ideal candidate is committed to fostering a culture of continuous improvement and professional growth within the Platform team.

What you’ll do:

• Develop and execute the product, technical, and engineering strategy to support the organization's existing products and also incubate and launch the new Payment services business.
• Lead the Payment Services team, fostering a culture of collaboration, innovation, and continuous improvement.
• Work closely with stakeholders across the organization, including, other platform teams, compliance, risk, treasury, back office teams, and Business teams, to understand and prioritize use cases and what is required to deliver on the bold vision.
• Create clear and well-thought-out technical design artifacts with careful considerations of system dependencies, failure states, maintainability, testability, and ease of support
• Ensure the platform team adheres to industry best practices for data security, privacy, compliance, and regulatory requirements.
• Develop and maintain documentation of the platform's architecture, processes, and procedures.
• Apply software engineering best practices (version control, continuous integration, etc) spanning the entire platform code base.
• Develop and implement performance metrics to monitor and improve the effectiveness and efficiency of the team.
• Hire, grow, mentor, and provide guidance to the Platform team members, fostering professional growth and development.
• Manage a team of engineers with a focus on supporting, and growing existing businesses, and incubating new businesses.

What you’ll need:

• Bachelor's degree in Computer Science, Engineering, or a related field; a Master's degree is a plus.
• 9+ years of Software Engineering experience, with a proven track record of success in developing and maintaining reliable, scalable web services
• 4+ years of management experience
• Experience managing multiple teams of engineers, and coaching and growing leaders
• Excellent leadership and team management skills, with a demonstrated ability to motivate and develop high-performing teams.
• Strong analytical and problem-solving skills, with the ability to distill complex issues into actionable plans.
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly to both technical and non-technical audiences.
• Adept at managing relationships with stakeholders across the organization, fostering collaboration and alignment.
• Experience with cloud-based data platforms, such as AWS, Azure, or Google Cloud.
• Hands-on experience with modern data stack technologies, e.g: Kafka, Kinesis, Kubernetes, DynamoDB, Snowflake, DataDog, Java, and Kotlin is a plus
• Experience in fintech is a plus.