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Senior Analyst - Risk Issue Governance



Mexico City, Mexico
Posted on Thursday, September 7, 2023

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

We are looking for an Enterprise Risk Management Issue Governance Senior Analyst in our Galileo Mexico City office.

The role

SoFi Technologies’ Enterprise Risk Management team has responsibility for implementing a company-wide risk framework. This framework enables the company to identify, assess, and manage risks to ensure that our business objectives are achieved. ERM’s strategy helps the company anticipate potential risks, minimize the impact of these risks, and capitalize on opportunities that may arise. Ultimately, ERM strives to create a culture of risk awareness and management across the entire company, from senior management to front-line employees.

We are seeking an experienced Enterprise Risk Management Issue Governance Senior Analyst to join our team in the Galileo Mexico City office. The successful candidate will be responsible for the development and implementation of policies, procedures, training and controls to support the company’s Issue Management program. The ideal candidate will have experience in risk management, governance, and compliance, and will possess strong analytical, communication, and problem-solving skills.

The role will support SoFi Technologies' (including subsidiaries) Issue Management Framework as part of the Enterprise Risk Management 2nd Line of Defense. As part of this role, the candidate will conduct quality reviews and credible challenge to ensure adherence to the Issue Management program requirements. If you are a detail-oriented, analytical thinker who thrives in a fast paced environment, we encourage you to apply for this exciting opportunity.

By joining the Galileo Mexico City office, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.

What you’ll do:

  • Conduct monthly issue quality assessments to:

    • Ensure corrective actions fully address the issue, remediate impact and implement strong controls to mitigate future risk and;

    • Adherence to the Issue Management requirements

  • Provide 2nd Line of Defense (2LOD) credible challenge for Issue Management program

  • Identify challenges and develop solutions to drive continuous improvements to the process and incorporate best practices and innovative solutions to the program

  • Collaborate with cross-functional teams to ensure full adoption of the Issue Management program

  • Provide guidance and support to the front line business units and functions

  • Prepare reports and presentations for various audiences (board and management risk committees, senior leadership, issue managers…)

  • Analyze Issue Management program data for key trends and insights

  • Stay up to date with industry trends and best practices in risk management and governance

  • Develop/enhance Issue Management policies, standards, procedures and training materials to deliver on industry best practices and drive a path from good-to-great

  • Conduct Issue Management training sessions across the company to drive stronger program adherence

What you’ll need:

  • Bachelor’s degree in Business Administration, Risk Management or related field

  • Minimum of 3+ years experience in risk management, governance or compliance

  • Strong knowledge of risk management principles and practices

  • Excellent analytical, communication, and problem-solving skills

  • Ability to work independently and collaboratively with cross-functional teams

  • Experience with regulatory compliance and corporate governance standards

  • Strong attention to detail and organizational skills.

  • Ability to work under tight deadlines

  • Issue governance experience within financial services industry

  • Ability to manage multiple initiatives and competing priorities, meet deadlines, and adapt to change

  • Proficiency with Google Suite and/or Microsoft Office products

  • Strong team player

  • Experience with Governance, Risk and Compliance (GRC) systems

  • Fluent in English

Nice to have:

  • Experience with Tableau reporting software

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.