Due to the temporary nature of the engagement, this position is not eligible for visa sponsorship.

The role:

As a Senior Systems Engineer on the EndPoint Engineering team you will be using multi-platform endpoint management to automate solutions, resulting in a more consistent, streamlined, and efficient experience for our employees.

What You’ll Do:

• Diagnose and prioritize multiple concurrent technical issues, creating and executing remediation plans with a focus on minimizing downtime and ensuring business continuity.
• Independently design, configure, implement, and support a suite of tools tailored to meet the evolving needs of our organization.
• Collaborate effectively with remote teams and leverage high-level guidance to accomplish tasks with precision and autonomy.
• Install, configure, and troubleshoot desktop systems and workstations, utilizing extensive technical knowledge to promptly resolve issues.
• Develop comprehensive documentation detailing the utilization of Workstation Automation's systems to facilitate knowledge sharing and training.
• Enforce and implement standards that align with stringent security and compliance requirements.
• Evaluate new hardware and software solutions, offering recommendations and overseeing procurement based on organizational requirements.
• Actively participate in system maintenance, ensuring systems remain up-to-date with the latest patches and updates.
• Pursue ongoing technical skill development in systems administration to support our dynamic IT environment effectively.

What You’ll Need:

• A strong commitment to continuous learning and an eagerness to acquire new skills.
• Exceptional troubleshooting abilities, capable of addressing complex technical challenges effectively.
• General knowledge of Windows and Mac operating systems.
• Proficiency in scripting languages such as Python, Bash, and PowerShell.
• Hands-on experience with enterprise endpoint management solutions.
• Knowledge of Virtual Desktop Infrastructure (VDI) is a valuable asset.
• Knowledge of IaC tools like Terraform or CloudFormation to provision and manage infrastructure resources programmatically.
• Familiarity with Continuous Integration (CI) and Continuous Deployment (CD) concepts and tools.
• Familiarity with AWS/Azure Cloud environments is advantageous.
• Demonstrated superior customer service skills and the ability to maintain a client-centric approach.
• Outstanding verbal and written communication skills, with a strong emphasis on clear and concise documentation.
• Exceptional attention to detail and organizational skills, ensuring meticulous execution of tasks.
• Proven ability to work independently and responsibly without direct supervision, with a demonstrated capacity to prioritize and multitask effectively.
• Flexibility to work occasional irregular hours when necessary to support critical functions and office maintenance.