Senior Systems Engineer (Contract) - EndPoint Engineering
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Due to the temporary nature of the engagement, this position is not eligible for visa sponsorship.
As a Senior Systems Engineer on the EndPoint Engineering team you will be using multi-platform endpoint management to automate solutions, resulting in a more consistent, streamlined, and efficient experience for our employees.
What You’ll Do:
- Diagnose and prioritize multiple concurrent technical issues, creating and executing remediation plans with a focus on minimizing downtime and ensuring business continuity.
- Independently design, configure, implement, and support a suite of tools tailored to meet the evolving needs of our organization.
- Collaborate effectively with remote teams and leverage high-level guidance to accomplish tasks with precision and autonomy.
- Install, configure, and troubleshoot desktop systems and workstations, utilizing extensive technical knowledge to promptly resolve issues.
- Develop comprehensive documentation detailing the utilization of Workstation Automation's systems to facilitate knowledge sharing and training.
- Enforce and implement standards that align with stringent security and compliance requirements.
- Evaluate new hardware and software solutions, offering recommendations and overseeing procurement based on organizational requirements.
- Actively participate in system maintenance, ensuring systems remain up-to-date with the latest patches and updates.
- Pursue ongoing technical skill development in systems administration to support our dynamic IT environment effectively.
What You’ll Need:
- A strong commitment to continuous learning and an eagerness to acquire new skills.
- Exceptional troubleshooting abilities, capable of addressing complex technical challenges effectively.
- General knowledge of Windows and Mac operating systems.
- Proficiency in scripting languages such as Python, Bash, and PowerShell.
- Hands-on experience with enterprise endpoint management solutions.
- Knowledge of Virtual Desktop Infrastructure (VDI) is a valuable asset.
- Knowledge of IaC tools like Terraform or CloudFormation to provision and manage infrastructure resources programmatically.
- Familiarity with Continuous Integration (CI) and Continuous Deployment (CD) concepts and tools.
- Familiarity with AWS/Azure Cloud environments is advantageous.
- Demonstrated superior customer service skills and the ability to maintain a client-centric approach.
- Outstanding verbal and written communication skills, with a strong emphasis on clear and concise documentation.
- Exceptional attention to detail and organizational skills, ensuring meticulous execution of tasks.
- Proven ability to work independently and responsibly without direct supervision, with a demonstrated capacity to prioritize and multitask effectively.
- Flexibility to work occasional irregular hours when necessary to support critical functions and office maintenance.