The role:

SoFi is in search of a Decision Strategy Assurance Manager, focusing on the quality assurance aspect of our decision engine strategies. Your role will be critical in ensuring the highest quality and integrity of our decision-making systems. You will lead the quality assurance processes, implementing robust testing strategies and maintaining system quality throughout the development lifecycle. Joining SoFi, you become a part of a transformative company revolutionizing financial services. We offer the excitement of startup growth combined with the expertise of a seasoned leadership team.

What you’ll do:

As the Decision Strategy Assurance Manager, your responsibilities will include:

Quality Assurance Leadership:

• Develop and oversee comprehensive quality assurance strategies for decision-making systems.
• Ensure the integrity, reliability, and performance of decision systems through rigorous testing methodologies.
• Lead a team of quality assurance professionals, setting high standards for system testing and validation.

System Testing and Validation:

• Implement robust testing frameworks to evaluate the performance and effectiveness of decision systems.
• Collaborate with the Decision Implementation team to integrate quality assurance processes into the development cycle.
• Continuously improve testing methodologies to enhance system quality and performance.

Production Support and Improvement:

• Lead team members to respond to production issues to troubleshoot and remediate effectively.
• Improve technical operations processes and monitoring to address bugs quickly.

Team Management and Collaboration:

• Manage and mentor a team of quality assurance experts, fostering a culture of precision and continuous learning.
• Work closely with development teams to ensure quality is embedded in all stages of the decision system lifecycle.

What you’ll need:

• 8+ years of experience in software development and/or quality assurance with experience in leadership role
• 3+ years experience in cloud architecture
• Experience with best of breed infrastructure solutions, including experience with Amazon AWS cloud services
• Experience with SQL, Python, S3 Buckets, software architecture and design
• Java/Kotlin experience nice to have
• Experience with cloud/AWS
• Understanding of overall system architecture, scalability, reliability, security, and performance
• Experience managing a production/response team
• Leadership experience with end-to-end information security practices, compliance requirements, data privacy, sovereignty and confidentiality practices, security testing and auditing, and rapid response procedures.
• Knowledge of technical, operational and cultural structures required to scale teams in a high-growth environment
• Previous experience with Provenir or other Decision Engine required
• Previous leadership experience required
• Ability to work well in a constantly evolving work environment