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Innovation Endeavors

Decision Strategy Assurance Manager



Frisco, TX, USA
Posted on Saturday, January 20, 2024

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

SoFi is in search of a Decision Strategy Assurance Manager, focusing on the quality assurance aspect of our decision engine strategies. Your role will be critical in ensuring the highest quality and integrity of our decision-making systems. You will lead the quality assurance processes, implementing robust testing strategies and maintaining system quality throughout the development lifecycle. Joining SoFi, you become a part of a transformative company revolutionizing financial services. We offer the excitement of startup growth combined with the expertise of a seasoned leadership team.

What you’ll do:

As the Decision Strategy Assurance Manager, your responsibilities will include:

Quality Assurance Leadership:

  • Develop and oversee comprehensive quality assurance strategies for decision-making systems.
  • Ensure the integrity, reliability, and performance of decision systems through rigorous testing methodologies.
  • Lead a team of quality assurance professionals, setting high standards for system testing and validation.

System Testing and Validation:

  • Implement robust testing frameworks to evaluate the performance and effectiveness of decision systems.
  • Collaborate with the Decision Implementation team to integrate quality assurance processes into the development cycle.
  • Continuously improve testing methodologies to enhance system quality and performance.

Production Support and Improvement:

  • Lead team members to respond to production issues to troubleshoot and remediate effectively.
  • Improve technical operations processes and monitoring to address bugs quickly.

Team Management and Collaboration:

  • Manage and mentor a team of quality assurance experts, fostering a culture of precision and continuous learning.
  • Work closely with development teams to ensure quality is embedded in all stages of the decision system lifecycle.

What you’ll need:

  • 8+ years of experience in software development and/or quality assurance with experience in leadership role
  • 3+ years experience in cloud architecture
  • Experience with best of breed infrastructure solutions, including experience with Amazon AWS cloud services
  • Experience with SQL, Python, S3 Buckets, software architecture and design
  • Java/Kotlin experience nice to have
  • Experience with cloud/AWS
  • Understanding of overall system architecture, scalability, reliability, security, and performance
  • Experience managing a production/response team
  • Leadership experience with end-to-end information security practices, compliance requirements, data privacy, sovereignty and confidentiality practices, security testing and auditing, and rapid response procedures.
  • Knowledge of technical, operational and cultural structures required to scale teams in a high-growth environment
  • Previous experience with Provenir or other Decision Engine required
  • Previous leadership experience required
  • Ability to work well in a constantly evolving work environment
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.