The role:

We are currently in search of a skilled and experienced Program Manager to join our team and play a pivotal role in supporting our analysts in managing their projects. As a key contributor, you will collaborate closely with analysts and other cross-functional teams to ensure the successful execution of projects, meeting business requirements and compliance standards.

By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.

What you’ll do:

The Supplier Ecosystem Analyst will help SoFi better manage vendors and the communication with internal teams by:

• Project Management Support:
• Assist analysts in the development and execution of project plans, providing guidance and support.
• Document project requirements, capabilities, and overall performance metrics.
• Cost and Service Improvement:
• Identify and pursue opportunities for cost and service improvements within ongoing projects.
• Collaborate with analysts to implement changes that enhance program efficiency.
• Collaboration and Onboarding:
• Facilitate the onboarding of new projects, working closely with cross-functional teams.
• Coordinate with procurement, legal, third-party risk, and information security teams to align projects with business requirements.
• Budget Contribution:
• Manage project spend and contribute to budget forecasting efforts.
• Intake and verify project-related invoices, ensuring accuracy and compliance.
• Risk Management:
• Coordinate with the Risk team to support enterprise-wide initiatives related to project risk.
• Develop and maintain relationships within the project risk community.
• Dispute Resolution and Performance Monitoring:
• Research and resolve disputes within projects, participating in developing corrective action plans.
• Conduct ongoing performance monitoring and onsite reviews for projects.
• Stakeholder Collaboration:
• Collaborate with internal stakeholders and project teams to identify performance gaps and drive solutions.
• Establish process improvements for projects and enhance interactions with the organization.
• Reporting and Documentation:
• Provide reporting to various levels of executive and management forums.
• Document project-related information for future reference and analysis.

What you’ll need:

• Bachelor’s degree with 5+ years of related experience in project management, negotiations, or account management.
• Experience managing or leading projects/workstreams.
• Proficient in computer skills, including spreadsheets, word processing, databases, and business solutions software.
• Familiarity with navigating and interpreting complex procedures, policies, and agreements.
• Strong team-building, relationship management, and project management skills.
• Robust business analysis and problem-solving abilities, including data manipulation and analysis.
• Ability to multitask, work effectively in a team environment, and adapt to changing priorities.
• Proficient with SQL, with experience creating Tableau or PowerBI dashboards and reporting being a plus.
• Proficient with Airtable, JIRA, Confluence, LucidCharts, Gantt Charts, etc.
• Solid understanding of finance industry regulatory requirements for managing projects (FFIEC, Fed, CFPB, etc.) is a plus.

Nice to have:

• Experience in financial services is a plus
• Certification such as Project Management Professional (PMP), Scrum Master Certification, or similar is a plus.