Investing in visionary founders, transformational technology and emergent ecosystems for a new world.

Innovation Endeavors
Innovation Endeavors

Supplier Program Manager



This job is no longer accepting applications

See open jobs at SoFi.
Frisco, TX, USA
Posted on Thursday, January 25, 2024

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

We are currently in search of a skilled and experienced Program Manager to join our team and play a pivotal role in supporting our analysts in managing their projects. As a key contributor, you will collaborate closely with analysts and other cross-functional teams to ensure the successful execution of projects, meeting business requirements and compliance standards.

By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.

What you’ll do:

The Supplier Ecosystem Analyst will help SoFi better manage vendors and the communication with internal teams by:

  • Project Management Support:
    • Assist analysts in the development and execution of project plans, providing guidance and support.
    • Document project requirements, capabilities, and overall performance metrics.
  • Cost and Service Improvement:
    • Identify and pursue opportunities for cost and service improvements within ongoing projects.
    • Collaborate with analysts to implement changes that enhance program efficiency.
  • Collaboration and Onboarding:
    • Facilitate the onboarding of new projects, working closely with cross-functional teams.
    • Coordinate with procurement, legal, third-party risk, and information security teams to align projects with business requirements.
  • Budget Contribution:
    • Manage project spend and contribute to budget forecasting efforts.
    • Intake and verify project-related invoices, ensuring accuracy and compliance.
  • Risk Management:
    • Coordinate with the Risk team to support enterprise-wide initiatives related to project risk.
    • Develop and maintain relationships within the project risk community.
  • Dispute Resolution and Performance Monitoring:
    • Research and resolve disputes within projects, participating in developing corrective action plans.
    • Conduct ongoing performance monitoring and onsite reviews for projects.
  • Stakeholder Collaboration:
    • Collaborate with internal stakeholders and project teams to identify performance gaps and drive solutions.
    • Establish process improvements for projects and enhance interactions with the organization.
  • Reporting and Documentation:
    • Provide reporting to various levels of executive and management forums.
    • Document project-related information for future reference and analysis.

What you’ll need:

  • Bachelor’s degree with 5+ years of related experience in project management, negotiations, or account management.
  • Experience managing or leading projects/workstreams.
  • Proficient in computer skills, including spreadsheets, word processing, databases, and business solutions software.
  • Familiarity with navigating and interpreting complex procedures, policies, and agreements.
  • Strong team-building, relationship management, and project management skills.
  • Robust business analysis and problem-solving abilities, including data manipulation and analysis.
  • Ability to multitask, work effectively in a team environment, and adapt to changing priorities.
  • Proficient with SQL, with experience creating Tableau or PowerBI dashboards and reporting being a plus.
  • Proficient with Airtable, JIRA, Confluence, LucidCharts, Gantt Charts, etc.
  • Solid understanding of finance industry regulatory requirements for managing projects (FFIEC, Fed, CFPB, etc.) is a plus.

Nice to have:

  • Experience in financial services is a plus
  • Certification such as Project Management Professional (PMP), Scrum Master Certification, or similar is a plus.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

This job is no longer accepting applications

See open jobs at SoFi.