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Innovation Endeavors

Governance & Policy Technology Risk Director



San Francisco, CA, USA · Charlotte, NC, USA
Posted on Thursday, April 25, 2024

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

The Director of Governance & Policy Technology Risk Director will be responsible for developing the Technology Risk Appetite, Technology Key Indicators, Governance & Assessment Framework (including the policies, standards, and management of program requirements) and review and challenge of all 1LOD technology program, policies, and standards. The role will work cross functionality with other second and first line of defense areas leading the annual review and refresh of risk appetite statements and supporting technology metrics in alignment with the company’s strategic objectives, identifying and monitoring a robust set of management level key indicators are in place to monitor risk at a more granular level.

What you’ll do:

  • Developing and maintaining SoFi’s Technology Risk Appetite, Key Indicator Program, Technology Governance, and Technology Committee Reporting including policy, standards, procedures, and training to support the program;

  • Leading the annual technology risk review, in partnership with other Independent Risk Management areas and the business, to assess the technology strategy, objectives and key risks to develop risk appetite statements and supporting metrics and tolerances;

  • Monitoring technology RAS level metrics as well as select management level KRI/KPIs that may indicate negative and/or material risk trends;

  • Managing the timely reporting of technology RAS metrics, assessing against set thresholds and ensuring breach protocols and mitigation actions are documented and reported as per program requirements;

  • Analyzing new activity and emerging technology risks, in partnership with Independent Risk Management, to ensure technology risk taking activities are credibility challenged and in line with the company’s strategic business goals and within risk appetite;

  • Ensure the overall program integrates with other governance programs and adheres to industry best practices and regulatory expectations.;

  • Develop requirements and support the assessment, selection and implementation of the technology platform to serve as the system of record for the program;

  • Collaborate with other Independent Risk areas, Risk Reporting and Subject Matter Experts, to establish risk analytics to assess enterprise level concentrations across various risk spectrums, and to address regulatory and risk management requirements;

What you’ll need:

  • 10+ years of relevant experience developing/managing Risk Appetite Framework and supporting processes

  • Experience identifying, assessing, and monitoring relevant risks and impact to overall risk profile

  • Strong analytical background with hands-on experience of financial /risk model development and/or validation

  • Bachelor’s degree preferred in a quantitative discipline (e.g., Economics, Math, Physics, Statistics)

  • Broad understanding of different risk stripes, including but not limited to technology, operational, and concentration.

  • Knowledge of the fintech environment across unique products and services (secured and unsecured credit, deposit, investment, payments, banking as a service) with both domestic and international operating structure.

  • Proven success in team environment with effective leadership and strong influence/negotiation skills

  • Strong written and verbal communications skills, and ability to interact clearly and concisely at all levels of the organization with appropriately tailored messaging

  • Strong knowledge of regulations governing the financial industry

  • Ability to work across all risk categories and business lines to deliver results.

  • Strong analytical skills, ability to see the “big picture” and linkages between risk programs and data.

  • Ability to collaborate with others in owning deliverables.

  • Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.

Nice to have:

  • Experience leading operational/technology risk department

  • Experience establishing risk frameworks and policy governance

  • Experience running governance committees

  • Experience managing a GRC system

  • Experience working in Google Docs, Sheets and Slides

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.