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Business Lead, Student Loan Refinancing



Frisco, TX, USA · Reston, VA, USA · cottonwood heights, ut, usa · San Francisco, CA, USA
Posted on Thursday, May 23, 2024

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

The Director, Student Loan Refinancing, is responsible for managing the successful operation of SoFi’s Student Loan Refinancing business, and helping to drive its growth. The role is responsible for managing day to day execution of the business, working with a cross-functional team including such key functions as Marketing, Finance, Pricing, Operations, Technology, and our risk and compliance partners. The role will also collaborate with the Business Unit leader on developing strategic initiatives addressing growth, operational excellence, and financial performance, and then overseeing cross-functional execution.

What you’ll do:

  • Perform targeted strategic, market, competitor and financial analysis to highlight market trends and target opportunities
  • Working with the SLR Head, continuously manage the prioritization of Marketing, Pricing, Operations, Product, Engineering and other initiatives that deliver against goals for business growth, member satisfaction, and profitability
  • Lead targeted cross-functional business growth and improvement initiatives (e.g., product and go-to-market innovations)
  • Provide primary business unit leadership for EPD and Operations initiatives
  • Lead the execution of the SLR businesses’ obligations related to Risk Management, Compliance, Business Controls, and Regulatory matters
  • Develop and provide regular reporting on business performance/analytics and ensure timely communication to the Executive Team and the Board
  • Own and update the SLR business’s program guidelines

What you’ll need:

  • Minimum of 5 years in financial services, with experience spanning analytical, strategic, and business line general management roles
  • Demonstrated track record of successful business execution - developing meaningful business insights, and meeting OKRs
  • Ability to collaborate effectively with a broad, talented, cross-functional team
  • Curiosity
  • Strong organizational and project management skills
  • Strong communication and presentation skills
  • Flexible and collaborative approach to problem solving and ideation
  • Respect for the member/customer experience

Nice to have:

  • MBA preferred but not required
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.