The role

This role will work closely with the Director, Responsible Banking to manage SoFi’s 2nd line Responsible Banking Compliance program (the “Program”). As a subject matter expert, this role will consult on UDAAP and Responsible Banking risks, controls, issues and governance across the enterprise; educate business and other compliance partners on Responsible Banking expectations; complete the annual Responsible Banking Risk Assessment; and partner with the Fair Lending & Responsible Banking (FLRB) Analytics team on the testing and monitoring plan.

What you’ll do:

• Develop, maintain, and enhance Compliance policies, standard operating procedures (SOPs), and guidance documents, as needed, to integrate expectations of the Program into Business Unit’s day-to-day activities.
• Execute effective governance and oversight of UDAAP risk, as engaged by Compliance partners, including assessment of new and changing business initiatives, review of 1st line procedures, review of marketing and other customer-facing materials, review of models and strategy, and monitoring of complaints.
• Review UDAAP training materials, assignments, and completion reports on a regular basis.
• Provide subject matter expertise, support and leadership to Compliance partners, Business Unit managers, Independent Compliance Testing, and Audit with regard to and UDAAP issues and remediations.
• Provide oversight and challenge of 1st line’s adherence to Program requirements and recommendations for improvement.
• Support the Director, Responsible Banking in gathering artifacts, reviewing and/or drafting responses for UDAAP-related regulatory examinations and audits, as needed.
• Oversee and/or execute special projects as assigned.

What you’ll need:

• Possess and maintain superior knowledge of compliance laws and regulations including fair lending, UDAAP, and other applicable consumer compliance regulations
• Seven (7) plus years of focused fair lending and responsible banking experience at large regional financial institutions with at least five (5) focused and UDAAP and Responsible Banking.
• Applied experience in execution of UDAAP risk assessments.
• Excellent verbal and written communication skills including testing and monitoring reports and exam and audit responses.
• Substantial broad-based knowledge and experience in applying laws and regulations, designing, managing and overseeing compliance programs, and processes and handling regulatory matters.
• Ability to manage implementation of regulatory requirements with assigned business units.
• Strong analytical skills