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Innovation Endeavors

Senior Staff Technical Program Manager, Credit Card (Contract)



IT, Operations
San Francisco, CA, USA
Posted on Wednesday, June 26, 2024

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

Due to the temporary nature of the engagement, this position is not eligible for visa sponsorship*

This is a 1 year contract to start**

As the Senior Staff Technical Program Manager for Credit Card, you will define, own and run broad horizontal technical initiatives to deliver solutions that help our members achieve financial independence and realize their ambitions. This role is central to the success of SoFi.

On the Credit Card team you will help define the future for SoFi Credit Cards by driving a strategic vision and roadmap. You will be in the center of it all, connecting the dots between stakeholders and enabling engineering and product teams to deliver quickly and with high quality.

This high-visibility role will require you to collaborate across organizational boundaries with cross-functional leaders in Engineering, Product, Design, Business, Risk, Operations, Legal, Compliance and other critical functions to drive key initiatives and communicate with senior executives. Additionally, you will play a key role in ensuring SoFi meets all regulatory requirements collaborating with stakeholders across other lines of defense. The ideal candidate for this role will have a deep intuition for complex technological initiatives that enable product development organizations and other functions, a high sense of ownership, tenacity, curiosity and ability to align and mobilize large organizations to achieve strategic outcomes. Top notch communication, ability to collaborate and partner, and deliver programs that improve SoFi's foundational technology strength will be a key to success in this role. As a Senior Staff TPM, we look to you to set big, ambitious goals, be gritty, and hold yourself and your cross-functional teams accountable to deliver results on behalf of our members.

What you’ll do:
At SoFi, our ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members’ financial lives, and to help every member get their money right. You will be a part of the SoFi Credit Card team and our team is dedicated to building foundational technology and experiences that drive forward our mission to help members achieve their financial ambitions.

Key responsibilities:

  • Partner with key stakeholders across the organizational boundaries and drive the strategy and execution of broad, horizontal Credit Card initiatives and communicate with senior executives and other stakeholders.
  • Own the planning, execution and communication of Credit Card initiatives end-to-end with the highest levels of leadership in the company.
  • Assist in audits (internal and external); support the identification, inventorying, and remediation of findings and issues.
  • Establish and implement processes and mechanisms for large organizations to operate smoothly and with strong execution rigor.

What you’ll need:

  • Bachelor's degree or higher with an engineering and technical discipline.
  • 8+ years of experience in technical (software, data, engineering) program management.
  • Ability to deliver large scale, enterprise-level, cross-cutting programs.
  • Experience influencing stakeholders and executive leadership through strong written and verbal communication and analytical skills.
  • Strong sense of ownership and bias for action.
  • Ability to effectively partner with cross-functional teams.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.