Senior Manager, Software Engineering (Benefits & Rewards)
SoFi
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
We are seeking a Senior Manager to lead engineering for the SoFi Membership team. You will work in a highly collaborative environment, engaging closely with cross-functional Product, Design, and Engineering teams. You’ll also be involved in the entire product lifecycle—from ideation through deployment, with continuous improvement at every stage.
In this role, you will lead engineering for the platforms and user experience that underpin our SoFi Membership programs, including SoFi+, the SoFi reward points program, our rewards partner ecosystem, and paid subscriptions offerings. In this role, you will collaborate with teams across the entire company as your team drives healthy financial behavior and customer engagement by developing points earning and redemption opportunities. You will drive unparalleled member engagement and loyalty by developing new paid and earned benefits for our most valuable members.
As the engineering manager for the area, you will own full-stack technical planning, roadmap, and delivery for your teams, including team building and performance management. You will partner with product, design, and business leads in crafting the product and technical strategy to drive member engagement and loyalty. This area is new for SoFi, so there is opportunity to have a meaningful impact in shaping the Benefits and Rewards strategy and architecture.
Key Responsibilities
- Lead one or multiple development teams through the full development life cycle
- Own the technical output and delivery for SoFi Membership
- Maintain a high-performing team - hold a high bar for hiring and performance, and effectively coach team members through continued growth.
- Shape and support the team culture with an emphasis on continual improvement, learning, and fun
- Establish and leverage strong relationships across the department and cross-functional leadership team.
- Generate ideas for new initiatives
- Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment
- Facilitate the definition of project scope, deliverables, and goals.
Requirements
- A BS Degree or equivalent from a fully accredited college or university is preferred.
- As a bonus, in a technical field
- 5+ years of experience designing, building, and operating scalable, mission-critical systems
- 4+ years of experience managing teams
- Experience hiring, training, motivating, monitoring, and coaching team members
- Willingness to roll up your sleeves, collaborate with others, and get stuff done
- Strong sense of responsibility; driving initiatives from inception to completion
- Ability to hold others accountable
- Experience with Agile SDLC methodologies
- A desire to learn
Nice to haves
- Experience working with or leading full stack teams (backend, web, mobile)
- Exposure to highly regulated environments
- Experience building systems in the Fintech space