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Team8 Health Stealth Startup-Customer Support Representative- Part time

Team8

Team8

This job is no longer accepting applications

See open jobs at Team8.
Customer Service
Tel Aviv-Yafo, Israel
Posted on Wednesday, January 24, 2024
Team8 Digital Health stealth startup is seeking a passionate Customer Support Representative

As a Customer Support Representative, you will play a crucial role in providing information about our products and addressing emerging issues to maintain the highest level of customer satisfaction.

Responsibilities:

  • Provide first-level support to the company’s clients via chat by being patient and empathic in dealing with customer concerns.
  • Ensure exceptional service standards and uphold customer satisfaction by delivering effective solutions and alternatives.
  • Identify and analyze recurring issues and trends by collaborating with various departments.

Requirements:

  • This is a part time position, with full night and weekend shifts.
  • Native or mother tongue level in English (written and spoken) – A MUST!
  • Experience in customer support –Big Advantage.
  • Excellent interpersonal and communication skills.
  • Proactive with a can-do attitude.
  • Data-driven thinker.
  • High-level understanding/interest in the health care applications field- Big Advantage.

This job is no longer accepting applications

See open jobs at Team8.