hero

Investing in visionary founders, transformational technology and emergent ecosystems for a new world.

Innovation Endeavors
Innovation Endeavors
72
companies
1,371
Jobs

Growth & Operations Manager, Norway

Uber

Uber

Sales & Business Development, Operations
Oslo, Norway
Posted on Friday, March 31, 2023
About The RoleThe Growth & Operations Manager role is part of our Northern Europe rides organisation. Together with the General Manager for the Nordics, this role is responsible for making Uber a success in Norway and helping our business in this key market grow.This hands-on role calls for a combination of customer obsession, savvy analytics, critical thinking and strong execution. You will have to think creatively to find ways to continuously enhance Uber's value proposition to our users (riders & drivers) and optimize their customer journey in Norway.You will act as the local implementation lead for our global and regional programs. You will support primarily the growth efforts in Norway which may include helping to improve the driver onboarding process, finding new growth opportunities, and improving engagement and satisfaction of existing riders and drivers. What You’ll Do
  • Driver acquisition and engagement: Craft and implement the vision, strategy and day to day tactics for driver partner acquisition and engagement through data-centric analytics, creative campaigns, and partnership programs
  • Rider acquisition and engagement: Develop and lead conversion strategy for riders by working on both new riders and engaging with existing riders and growing the use cases for Uber
  • Develop and manage partnerships: Develop and manage strategic partnerships with larger fleets of drivers and develop a compelling value proposition towards them
  • Project management: Strategically lead multiple projects in the Belgian business and responsible for communicating progress/challenges with the senior stakeholders
  • Cross-functional collaboration and partner management: Work collaboratively with local, regional and global teams like policy, communications, product, marketing, legal and customer support
What You Will Need
  • Min 3 years experience in a technology/consulting/or other fast-paced operational environments
  • Fluent in Norwegian & English
  • Analytical skills: You can independently extract data from a variety of sources and use it to generate useful insights (SQL, data analytics, and visualization skills preferable)
  • Project management skills: You have a proven understanding of the project management fundamentals, and can implement projects
  • Business Insight: Understanding of how our business operates and how it makes money and sustains profitable growth, now and in the future
  • Communication skills: Using interpersonal skills and situational awareness to clearly deliver information to a variety of audiences
  • Planning and Organization: Setting up and maintaining processes and tools to appropriately structure and keep track of tasks and projects
  • Problem Solving: Efficiently resolving issues that involve people, things, and processes by using logic and common sense
  • Partner Management: Taking time to build helpful relationships; earning the trust of others within the organization through strong situational awareness and reliability
  • Teamwork: Demonstrates optimism, respects others and works well in a team
  • Ability and willingness to travel, mainly within Norway, Sweden & Netherlands, up to 20% of the time
About UberAt Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We’ve grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at the least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.Uber is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, Uber recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company’s discretion.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.