Investing in visionary founders, transformational technology and emergent ecosystems for a new world.

Innovation Endeavors
Innovation Endeavors
66
companies
1,312
Jobs

Senior Training, Quality and Content Supervisor

Uber

Uber

People & HR, Operations, Quality Assurance
Taguig, Metro Manila, Philippines
Posted on Friday, March 31, 2023
#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. About The TeamThe APAC COE team believes in a #GoGetIt approach. Our successes are attributed to our people who are relentless to help others in any way we can. We handle critical concerns from safety to escalations, and make sure that the resolution matters to the customer - making each member an eventual promoter of Uber. The right time is always “now” when joining Uber and the COE; it has always been moving towards greater heights as we support a lot of markets - allowing you to learn every single day. About The RoleUber technology has revolutionized the way people move. Now, we’re doing the same for the Freight Industry. With clear, upfront pricing and unrivaled visibility, partners will always have the information needed to make the right business decisions. We’re taking logistics in a new direction. With leading technology, greater transparency, and more opportunities, both shippers and carriers win. Our streamlined workflow and 24/7 support keep businesses rolling, quickly, and efficiently. This is why we are hiring more people to be part of our Uber Freight team. Your Impact In Role
  • Assist in crafting the strategic direction for Uber Freight's Learning, Quality, and Content Programs. Implement administrative tasks for Quality, L&D, and Content
  • Coach and develop specialists. Engage in business reviews with key partners and lead special projects.
  • Help automate tools for learning, Quality, and Content. Build new Learning, Quality, and Content audit forms
  • Schedule and facilitate QA talks, generate QA Reports, and lead alignment sessions. Handle quality audits and QA dispute.
The Experience You’ll Bring
  • Proven experience in quality, training, and development.
  • Strong communication, time management, teamwork, collaboration, and prioritization skills
  • People management, stakeholder management, and project management experience
  • Some learning design or graphic design experience
What's in it for you?Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it’s like to work at Uber today. We pride ourselves on the outstanding team we’ve built. The driver behind all of our growth, our daring and innovative brand, and the groundbreaking technology we bring to life is the people that make Uber, #OneUber.Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been crafted with #OneUber in mind, supporting the whole you and the way that you work best.
  • Personal health and wellbeing - HMO coverage for you and your eligible dependents. You will also receive a monthly wellbeing allowance to use throughout the year across a range of items including; gym / fitness memberships, mindfulness apps, fitness equipment, and more.
  • Family comes first, and our paid parental leave (18 weeks full pay) is accessible for all new parents from day 1 (with no tenure requirement).
  • When you are in the office, we have an outstanding range of facilities accessible for all Uber employees. Our dedicated facilities teams host regular events and opportunities to connect, as well as arranging the food program; catered lunch and you’ll find our kitchens fully stocked with a variety of healthy (& not so healthy) snacks & drinks.
The benefits mentioned here, to the extent they are in addition to those minimum statutory requirements, are provided at Uber’s sole discretion and are subject to change in the future. Terms and conditions may apply to each benefit. Unsure if this role is the right fit for you? We encourage you to review the details of the job role and envision how you can impact not only our organization but the world using your outstanding talents. We reimagine the way the world moves for the better. Even if you do not fit all of the criteria for the role, we encourage you to apply to explore opportunities within Uber.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.