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Innovation Endeavors

Sales Enablement Lead, Delivery Japan



Sales & Business Development
Tokyo, Japan
Posted on Friday, March 31, 2023
#GreatMindsDon’tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. About The TeamSince launching in Japan in 2016, Uber Eats has become deeply rooted in the local food culture, both shaping and celebrating it, and helping small and large businesses connect with customers 2022 brings a new chapter of the Delivery story. #GoGetIt embodies the attitude and mindset of Delivery at Uber. Our vision is to 'deliver anything, to anyone, at anytime' and our goal is to make Uber a daily essential in people's life. About The RoleThis is an exciting opportunity for an experienced L&D professional to join a very exciting, collaborative and highly visible role. The Training & Enablement Specialist will be responsible for defining and implementing a sales enablement vision across the Uber Eats business in Japan. You will design, develop and deliver training and development programs to build a world-class sales organization. Your Impact in Role
  • Execute on the global Training & Enablement strategy and management of innovative and experiential/digital field training programs for Japan
  • Main interface between the business and partner organizations for project development and delivery
  • Partner with Acquisition/Client Management teams to understand most critical needs and be a credible voice for the field
  • Develop and facilitate learning programmes, including engagement / reinforcement strategies to drive a blended and ongoing learning lifecycle, working collaboratively with global cross-functional teams.
  • Drive digital tool adoption initiatives within the region in partnership with the Global teams
  • Define and drive key performance indicators to inform and drive success
  • Identify and collaborate with external providers to deliver best-in-class learning experiences
  • Always be learner-first, ensuring that your programs not only drive expected performance, but are also a good use of time and Uber resources, ensuring that your learners are receiving the knowledge and tools they need to perform optimally.
  • Establish a broad network across the organization that allows you to easily identify internal best practice and rapidly scale & deploy these.
The Experience You'll Bring
  • Minimum of 5 years experience within Sales and/or Learning and Development
  • Experience working in/with customer-facing teams and/or coaching frontline sales staff.
  • Japanese (Native) and English (Business)
  • Experience working in a fast-paced environment and have the ability to switch from high-level program strategy to rolling up your sleeves through to implementation.
  • Experience in regional or global training program management, including stakeholder management and content design
  • Experience with Salesforce and Gsheet/Excel reporting; ability to develop analysis based on CRM data in a scalable manner.
What's in it for You?Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it’s like to work at Uber today.We pride ourselves on the amazing team we’ve built. The driver behind all of our growth, our bold and disruptive brand, and the game changing technology we bring to life is the people that make Uber, #OneUber. Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with #OneUber in mind, supporting the whole you and the way that you work best. Unsure if this role is the right fit for you?We encourage you to review the details of the job role and imagine how you can impact not only our organization but the world using your unique talents. We reimagine the way the world moves for the better. Even if you do not fit all of the criteria for the role, we welcome you to apply to explore opportunities within Uber.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.