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Innovation Endeavors

Service Team Lead I - G&SS HRSS



Taguig, Metro Manila, Philippines
Posted on Tuesday, April 4, 2023
#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. About The TeamCommunity Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it’s an organisation that touches every part of Uber! About The RoleThe HR Shared Services Team Lead I reports directly to one of the HRSS Senior Team Leads, and they serve as the conductor of the many simultaneous activities that are expected to be performed by the HRSS Specialists within their span on a regular basis. As the team is a strategic partner to People Operations (HR), HRSS Team Leads support the rollout of projects and other process improvement initiatives meant to grow HRSS as a business function. Your Impact in Role
  • Lead the team's performance, get results aligned with business goals and provide insights on trends for team performance, highlights, and lowlights.
  • Effectively lead, coach, mentor, and empower employees
  • Drive accountability on policies and other guidelines while supporting project work and improvements to processes
  • Partner and collaborate with cross-functional teams within the COE model and work toward effective solutions as well as effective compromises if and when needed.
The Experience You’ll Bring
  • Superb communication skills, both written and verbal
  • Experience with MS Office (Excel, Powerpoint, Word, Outlook) or Google Workspace (Sheets, Slides, Documents, Drive)
  • Good collaboration and task management skills. Ability to maintain integrity and respect for team members, collaborators, and internal and external customers.
  • Must be amenable to working on different shifts and on weekends and holidays (schedules will change depending on the business need).
What's in it for you?Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it’s like to work at Uber today. We pride ourselves on the amazing team we’ve built. The driver behind all of our growth, our bold and disruptive brand, and the game changing technology we bring to life is the people that make Uber, #OneUber.Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with #OneUber in mind, supporting the whole you and the way that you work best.
  • Personal health and wellbeing - HMO coverage for you and your eligible dependents. You will also receive a monthly wellbeing allowance to use throughout the year across a range of items including; gym / fitness memberships, mindfulness apps, fitness equipment, and more.
  • Family comes first, and our paid parental leave (18 weeks full pay) is accessible for all new parents from day 1 (with no tenure requirement).
  • When you are in the office, we have an amazing range of facilities accessible for all Uber employees. Our dedicated facilities teams host regular events and opportunities to connect, as well as arranging the food program; catered lunch and you’ll find our kitchens fully stocked with a variety of healthy (& not so healthy) snacks & drinks.
The benefits mentioned here, to the extent they are in addition to those minimum statutory requirements, are provided at Uber’s sole discretion and are subject to change in the future. Terms and conditions may apply to each benefit.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.