Business Development Specialist - Perspective
Sales & Business Development
Posted on Monday, May 1, 2023
About The RoleOnce drivers are proficient with driving on the Uber platform, Perspective engages with them on a regular basis to ensure that they’re making the most of the flexible driving opportunity. Perspective aims to improve driver earnings per hour, supply hours, feel a connection with Uber, and ultimately, choose to remain driving with Uber. In the program, CommOps and Ops collaborate closely to understand and tackle driver partners’ most important priorities through specialised and dedicated Perspective account managers. What You'll Do
- Develop and manage Driver relationships through outbound trigger-based calling
- Take ownership of managing multiple driver accounts
- Provide customised coaching and recommendations to your driver partners
- Deliver against multiple KPIs, per market priorities: GBs, engagement, cancellation rate, etc.
- Act as a voice of the customer capturing insights at every opportunity
- Sales and account management experience in a contact centre environment.
- You have at least 6 month experience in sales and retention.
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