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Innovation Endeavors

Benefits Program Manager



Accounting & Finance, Operations
San Francisco, CA, USA
Posted on Saturday, May 13, 2023
In People & Places, we handle all things people-related so our employees around the globe are empowered to do their best work. In Global Rewards, we build and drive employee rewards programs globally, like benefits and compensation. About The RoleUber is looking for a Benefits Program Manager to drive program administration within the Global Benefits team, focusing on the US and Canada benefit programs.This role will support the implementation of new programs and system changes, manage vendor partner relationships, oversee LOA processes and improve operational solutions to enhance employee engagement with benefit programs in the US and Canada. This role will support the day to day activities associated with our biggest Benefit programs. What You'll Do
  • Complete day-to-day operations for US and Canada Benefit Programs: Medical, Dental, Vision, HSA/FSA, COBRA
  • Be responsible for US and Canada leave of absence program. Responsibilities include managing LOA vendor partner relationship, maintain LOA policies incorporating industry and regulation changes, partnering with our internal legal partners when issues arise
  • Stay informed on regulations and laws related to employee benefits and ensure that the organization follows these regulations
  • Design and implement effective employee communications, benefit guides and informative presentations
  • Manage ongoing vendor relationships including program analysis and strategic recommendations
  • Identify opportunities to improve existing and build scalable processes to enhance the employee and administrative experience
  • Build process documentation aligned to recommendations of internal audit and financial risk management teams
  • Partner with other departments, such as HR and Payroll, to ensure that employee benefits are administered accurately and efficiently
  • Triage escalated employee cases and support requests
  • Support with on-site/ virtual events (e.g. seasonal flu shot clinics, annual enrollment education webinars, etc)
Basic Qualifications
  • 2+ years of professional experience
Preferred Qualifications
  • Prior experience managing employee healthcare, retirement, and leave of absence benefit programs for US populations, international experience a plus
  • Prior experience supporting a Benefits function within a high-growth organization
  • Excellent Excel and Google Sheets skills
  • Self-starter with a drive to collaborate and problem solve
  • Strong communication skills, ability to simplify and clearly communicate concepts to employees
  • Strong eye for business, particularly financial and analytical skills
For San Francisco, CA-based roles: The base salary range for this role is $87,000 per year - $97,000 per year.You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.