Account Manager (Automotive Vertical), Uber for Business
Uber
Sales & Business Development
New York, NY, USA
Posted on Monday, May 22, 2023
About The RoleUber for Business is looking for a sharp, results-oriented Enterprise Account Manager to join our newly formed Automotive team. In this role, you’ll lead revenue-generating and retention initiatives across our most strategic automotive customers while handling the day to day relationship of these accounts. Uncover new ways to increase revenue through expansion, present quarterly business reviews, gather customer and product feedback, and drive product adoption.Enterprise Account Managers work closely with internal partners and cross-functional teams to strategize and build compelling solutions that help customers achieve their business goals. You’ll demonstrate your deep understanding of how automotive dealerships operate and the priorities that drive decisions in order to uncover business initiatives and challenges to map back to our solutions.
What You'll Do
- Grow and retain a book of business through account expansion, upselling and cross-selling, and building positive relationships while exceeding revenue goals
- Identify and build a pipeline of growth opportunities within your book of business that drive value both for the customer and the business
- Derive qualitative and quantitative insights, leveraging direct customer stories, feedback and data trends
- Work cross-functionally to drive efficiencies throughout the account lifecycle
- Make informed recommendations to Product, Sales, Marketing, and Support on how to improve the customer experience across different types of accounts
- Seek to achieve operational excellence by iterating and improving on playbooks, internal tools and resources, and cross-functional & internal processes
- Work directly with customers to improve their experience with Uber for Business, facilitating quarterly business reviews
- Responsible for negotiating renewals, amendments and expansions across book of business
- 4+ years of B2B experience in a client facing function
- 1+ years experience of selling or managing technical solutions within the automotive industry
- Experience working against revenue driving goals and quota
- Excellent written & verbal communication and interpersonal skills
- Consistent track record of operational excellence, developing strategies to expand accounts and implementing them optimally
- Collaborate in a fast-paced team environment and have a competitive edge
- Strong use of insights and confidence around data-driven decision making
- Ability to problem solve, adapt, and grow quickly as we build the Automotive team
- Excellent organization, project management, and time management skills
- Bachelor’s Degree
- Has sophisticated understanding of automotive industry landscape, customers, and high-level industry trends
- Entrepreneurial spirit
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