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Sr. Product Manager Hailables (India)

Uber

Uber

Product
Bengaluru, Karnataka, India
Posted on Saturday, August 5, 2023
All Taxis on Uber by 2025" → This is the vision for our global Hailables program. "Hailables" are vehicles that are usually street-hailed, such as autorickshaws, motos, and taxis. The current hailables industry accounts for roughly twice the size of Uber’s mobility business, representing a significant growth area for Uber.Our team owns the Hailables program - a high visibility, billion-dollar growth bet for Uber. We own the end-to-end rider and driver experiences for these products, partnering closely with product and eng teams from multiple areas: core rider experience, core driver experience, marketplace fares, matching, fulfillment, etc. About The RoleAs a Product Manager on the 1P Hailables team, you’ll need to deeply understand the end-to-end experience of our three product lines, taxi, auto, and moto, and identify problems/opportunities to improve this experience. The features you will build will range from 0->1 products to incremental improvements to our feature set.Some of the key problem spaces you’ll be working on are:
  • How to provide a delightful experience for riders and drivers on 2-wheeler ridesharing products (i.e., Uber Moto). Example of project: handsfree trip experience
  • How to integrate the Uber app seamlessly with the existing taxi driver experience (multiple devices in-car, various sources of demand, etc.). Example of project: taxi meter integrations
---- What the Candidate Will Do ----
  • Define a product vision for the team and identify near- and long-term initiatives to build your product roadmap spanning all trip categories.
  • Translate user needs and insights into product requirements by distilling user problems, writing hypotheses, and describing desired outcomes. Lead your cross-functional team to make them a reality.
  • Represent the global experience by understanding the differences between different regions and partner with local teams to make those solutions a part of your roadmap.
  • Build and foster a strong team culture, focusing on execution and results.
  • Clearly communicate product plans, benefits, and results to a spectrum of audiences, ranging from internal partner teams to our users.
Basic Qualifications
  • Minimum 5+ years of experience in product, design, or related fields
  • Stellar design instincts and product taste. This is a user-focused role, so experience delivering highly successful and creative user-facing products is a must
  • Experience working across multiple teams and managing stakeholders
  • Experience working on mobile experiences and consumer products
  • Experience using data to align teams and drive strategic decisions. You always get the data you need and distill it into insightful stories.
Preferred Qualifications
  • Entrepreneurial experience (startup or smaller business offshoots in a corporate environment, and a curiosity for learning)
  • True passion for Uber's mission, our products, and the company's hybrid technology/operations nature
  • A "Go Get It" mindset. You are biased toward action, a great collaborator, and constantly pushing toward clarity and delivery
  • Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on
  • Customer Empathy - Think about the "why" before the "what".
  • A high bar across the board -- from your own contributions, to the people you work with, to the products you work on
  • A never-ending desire to grow and learn. You never give up and set a high bar across the board, from your own contribution to the people you work with.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.