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Lead Product Operations Manager

Uber

Uber

Product, Operations
Hyderabad, Telangana, India
Posted on Thursday, August 24, 2023
About The RoleThe fundamental goal of Product Operations is to maximize products on a global scale. Product Operations works closely with cross-functional partners to surface user needs, prioritize, test, launch, and iterate on products. This role is focused on the product suite that supports our millions of diverse Merchant Partners across the globe.As a Lead Product Operations Manager on the Merchant team, you will be responsible for managing a team of world class Product Operations Managers, you will develop and execute on the vision, strategy, and roadmap that enables Uber to Deliver magical experience for Merchant Partners at scale. What The Candidate Will Need / Bonus Points---- What the Candidate Will Do ----
  • Lead a team of 6 strategic leaders and ICs to create significant impact to the business
  • Collaborate with business and technical leaders to surface key insights from the business to advise product improvement, orchestrate and own exceptional product planning processes to develop roadmaps
  • Partner with tech leaders to set the overall vision, including crafting OKRs for merchant tech, platform outcomes, and drive initiatives to deliver the product roadmap
  • Define innovative operating structures and process improvements
  • Maintain regular communications with key team members across the org, no team is an outsider for you and you will ensure seamless communication with Product Management, Operations, Engineering, Finance, Legal, Tax, Accounting, Marketing, Design, Data Science and other partner teams
  • Ensure functional partners are aligned on key objectives for the program/product and advise on the global feasibility of products throughout the product life cycle
  • Track core business metrics related to the product suite and iterate on product / business improvement plans
Basic Qualifications
  • 8+ years of Program/Product management experience delivering highly successful and innovative productsBackground in Engineering, Operations, and/or MBA
  • 3+ years of experience hiring, managing, and developing individual contributors
  • User/Customer advocate - You deeply care about your end-users and customers, love experiencing your product, and relentlessly innovate for them
  • Demonstrated Experience - Proven experience in product management, Program Management, Operations, Strategic Planning or related fields
  • Unrelenting Drive - Think about the "how" while focusing on “why” to navigate the complexities at scale. You are passionate about creating a seamless user experience and unwilling to allow product challenges to impact users negatively
  • Data Driven - You seek out to use data to align teams and drive strategic decisions. You always get the data you need and distill it into insightful stories
  • Cross functional leadership - You can influence and motivate people at all levels across a variety of job functions
  • Leadership and management - You enjoy coaching, empowering, and growing product teams.
---- What the Candidate Will Do ----
  • Experience working with Merchants/Sellers in a global setting and ability to understand needs of businesses of all sizes ranging from SMBs to Large Enterprises
  • Entrepreneurial experience - either your own startup or working in a high-quality startup would be a bonus
  • Lead multiple products and priorities, scale teams, and ensure org is effective, healthy, and set up for success by establishing clear measurable goals
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