About The RoleUber Eats is looking to hire a Senior Strategy & Operations Manager in the United Kingdom & Ireland Courier Operations team. Couriers are important partners for the Uber Eats platform and the team places all aspects of their experience at the core of its activities. The successful candidate will have a direct role in ensuring the long-term success of one of Uber’s largest markets by helping to develop and deliver the business’ strategic priorities for couriers.The role will involve taking a strategic view of the business and scoping out objectives through conducting in-depth and robust analysis to diagnose problems and solutions, working closely with a wide range of cross-functional stakeholders (at a regional and global level) as thought partners, and having a 360o view of the environment in which couriers operate in. Responsibilities will equally extend to translating strategy into action - operationalising large programmes of work at pace while bringing in multiple teams required to implement new policies, processes, and products. Key Responsibilities

• Develop strategic direction and objectives by working closely with cross-functional stakeholders (policy, communications, legal, marketing). Obtain their expert advice, thoroughly challenge the prevailing thought, and influence key decision-makers in the organisation
• Use quantitative and qualitative data to build strategies and inform decision making
• Work across multiple product and operations teams to implement solutions
• Deliver large-scale programmes of work with multiple deliverables and at pace

Basic Qualifications

• Bachelor or advanced degree in business analytics, engineering, mathematics, physics, economics, econometrics or equivalent
• Minimum 5 years of proven experience within a similar position, having managed stakeholders, large projects, and demonstrated an ability to adapt to a fast-moving working environment
• Experience working with product teams
• Robust data analytics and technical skills - able to lead large datasets and test hypothesis with analytical / statistical methods
• Experience working with external partners, regulators, or other government agencies

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.