Senior Strategic Project Manager, Uber Direct
Uber
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Tokyo, Japan
Posted on Monday, September 4, 2023
#Greatmindsdontthinkalike Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourages all employees to share their thoughts.
About The TeamUber Direct is a newly launched 'Delivery as a Service' product that allows merchants to leverage Uber Eats' vast network of delivery partners to fulfill last-mile-delivery service for orders on their own app and websites. Uber Direct has the potential to be our next multi-billion dollar business and is a meaningful requirement for our existing marketplace partners!
About RoleAs a Senior Strategic Project Manager, you will help us seamlessly onboard new merchants to our Direct platform. You will lead cross-functional internal teams to deliver on-time merchant launches. You will also be the main point-of-contact for enterprise merchants during their onboarding journey and help guide them through the process. As Uber Direct is a new business, you will be responsible for creating scalable processes that can be repeated for all types of clients.
Your Responsibiltiy Will Include
- Lead complex, large-scale merchant technical integration projects; collaborate across business and technical stakeholders to achieve on-time, seamless merchant launches
- Create longer-term scalable processes for early clients that can be replicated over time; identify and implement opportunities to automation and process improvement
- Serve as the Uber point-of-contact key enterprise clients; manage merchant questions and offer consultative support as challenges arise
- Collaborate internally to identify new product requirements or business processes needed for ongoing merchant integration success
- Minimum 6 years experience leading complex projects, ideally in the Tech industry
- Exceptional communication skills with all levels and across functions (including senior client stakeholders and internal technical resources)
- A go-getter attitude; you’re willing to take a hands-on approach to get the job done and bias towards action
- Highly collaborative; you know how to engage and mobilize multiple teams to drive execution towards shared goals
- Business language fluency in English and Japanese
This job is no longer accepting applications
See open jobs at Uber.See open jobs similar to "Senior Strategic Project Manager, Uber Direct" Innovation Endeavors.