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Head of Strategic Accounts, Uber Eats - Spain

Uber

Uber

Madrid, Spain
Posted on Thursday, November 16, 2023

Head of Strategic Accounts, Uber Eats - Spain

Account Management, Sales & Account Management
in Madrid, Spain

About the Role

We are hiring a Head of Strategic Accounts to build relationships with Spain’s biggest restaurants and merchants and double the business in the next years! As the Head of Strategic Accounts, you'll be accountable for scaling our portfolio of lighthouse and mature accounts. This includes leading our sales efforts and negotiations with Strategic accounts, defining the right processes, and crafting differentiated growth strategies ensuring the best experience for our partners. This role reports directly to the General Manager of Spain and part of the leadership team.

What You Will Do

  • Develop a winning strategy: You will be in charge of shaping the Strategic accounts' strategy in Spain; deciding which partnerships the team should prioritise and setting ambitious goals to develop those relationships.
  • Build meaningful relationships with top partners: Deliver exceptional growth and experience to these partners, from leading commercial discussions to delivering sustainable, long term growth. You will work with your team to build joint business plans, solve operational problems, advance partner priorities, and scale our growth products with our partner base.
  • Build tools and processes: Use your analytical ability combined with operational rigour to build tools and processes that your team can use to drive forward partnership critical metrics.
  • Partner with internal teams: Work closely with collaborators in the Restaurant Operations, Community Operations and Marketing teams particularly to deliver the best service and value to restaurant partners.
  • Lead a successful team in a fast-changing environment: Attract, motivate and develop a robust team of 5+ account managers. Build an incredible culture for your people with customer-obsession at the heart of everything you do.

What You Will Need

  • 6+ years of experience in account management or business development in a large business or a growing startup
  • Data-driven decision making mentality and sound commercial acumen. Excel modelling is required and SQL knowledge is advantageous.
  • Unparalleled business judgment and critical thinking skills with the ability to use data to quickly establish the highest value priorities and develop a strategy to pursue them
  • Experience collaborating directly with C-level executives of major businesses
  • Native Spanish speaker and full proficiency in English

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.