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Sr. Product Manager - Hailables Marketplace



Bengaluru, Karnataka, India
Posted on Tuesday, April 30, 2024

Sr. Product Manager - Hailables Marketplace

Product Management, Product
in Bangalore, India

About the Role

"All Taxis on Uber" → This is the vision for our global Hailables program. "Hailables" are vehicles that are usually street-hailed, such as taxis, auto-rickshaws, and even motorcycles in some countries! The current hailables industry accounts for roughly twice the size of Uber’s mobility business, representing a significant growth area for Uber.Our team owns the entire Hailables program - a high visibility, billion-dollar growth bet for Uber. We own the end-to-end rider and driver experiences for these products, partnering closely with product and eng teams from multiple areas: core rider experience, core driver experience, marketplace fares, matching, fulfillment, etc.This role will focus on the Hailables Marketplace, which is a part of the overall Uber Marketplace. Our marketplace is designed to move riders & drivers efficiently from where they are to where they want to go. Every dollar that is transacted in the marketplace (driver forecasting, dynamic pricing, fares, matching, and overall marketplace health) is informed and influenced by data – and our Product team decides the algorithms that enable Hailables earners and consumers to move daily. A key area of responsibility of this role will be the backend matching and fulfillment algorithms that will optimize our marketplace efficiency and the rider/driver experience. You will be responsible for strategy and development of the technology that connects Hailables riders and earners while being a part of the overall Uber marketplace.

---- What the Candidate Will Do ----

  • Define a product vision for the Hailables Marketplace team and identify short, medium, and long term initiatives to build your product roadmap spanning all trip categories.
  • Integrate third party Hailables drivers into our marketplace by working closely with our partner companies.
  • Translate user needs and insights into product requirements by distilling user problems, writing hypotheses, and describing desired outcomes. Lead your cross-functional team to make them a reality.
  • Represent the global experience by understanding the differences between different regions and partner with local teams to make those solutions a part of your roadmap.
  • Build and foster a strong team culture, focusing on execution and results.
  • Clearly communicate product plans, benefits, and results to a spectrum of audiences, ranging from internal partner teams to our users.

---- Basic Qualifications ----

  • Minimum 5+ years of experience in product, data science, design, or related fields
  • Stellar design instincts and product taste. This is a user-focused role, so experience delivering highly successful and creative user-facing products is a must
  • Excellent data analysis skills. In addition to user-focus, this role is also analytical, so experience working with and understanding data to drive strategic decisions are a must.
  • Experience using data to align teams. You always get the data you need and distill it into insightful stories.
  • Experience working across multiple teams and managing stakeholders
  • Experience working on mobile experiences and consumer products

---- Preferred Qualifications ----

  • Entrepreneurial experience (startup or smaller business offshoots in a corporate environment, and a curiosity for learning)
  • True passion for Uber's mission, our products, and the company's hybrid technology/operations nature
  • A "Go Get It" mindset. You are biased toward action, a great collaborator, and constantly pushing toward clarity and delivery Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on
  • Customer Empathy - Think about the "why" before the "what". A high bar across the board -- from your own contributions, to the people you work with, to the products you work on A never-ending desire to grow and learn. You never give up and set a high bar across the board, from your own contribution to the people you work with.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.