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Inbound Sales Representative, Uber Eats, London

Uber

Uber

Sales & Business Development
London, UK
Posted on Thursday, May 30, 2024

Inbound Sales Representative, Uber Eats, London

Sales, Sales & Account Management
in London, United Kingdom

About the Role

Whether it's a sandwich, a burrito, or groceries, the UberEats team builds technology to connect people with what they want, when and where they want it. Our Inbound Sales team is on the frontline partnering with restaurants to grow our businesses together.

What the Candidate Will Do:

As an Inbound Sales Representative at UberEats, you will play a crucial role in expanding our restaurant portfolio. You will engage with a diverse range of UK restaurants, demonstrating the benefits of partnering with us, aiding them through compliance, and helping them start taking orders on our platform. Your goal is to become a top seller with a consistently high conversion rate. This role demands a mix of strong pitching, negotiation skills, problem-solving, multitasking, client management, and a strong sense of accountability. You should thrive in a dynamic, data-driven culture and enjoy speaking to customers.

What you will do:

  • Sales Lifecycle Management: Utilize your skills in consistent retention and growth, sales planning, and identifying, qualifying, and winning opportunities to build partnerships with merchants.
  • Negotiation and Deal-Making: Clearly communicate the value of UberEats, handle the sales cycle from, pitching, contract negotiations to closing deals; and manage perseverance and creativity in problem-solving.
  • Market and Platform Expertise: Stay updated on industry trends, territory/vertical expertise, and develop a deep understanding of the Uber platform to better serve our partners.
  • Customer Centricity: Accelerate the customer’s growth journey by going the extra mile, demonstrating cultural intelligence, and ensuring a smooth experience for new merchants.
  • Stakeholder Management: Identify and engage both internal and external stakeholders effectively, aligning them with our goals.

Basic Qualifications:

  • Experience: At least 6 months of professional experience in a fast-paced, high-volume transaction environment.
  • Drive and Motivation: Self-motivated, goal-oriented, and relentlessly driven.
  • Communication: Excellent people skills, with the ability to excite and engage potential partners.
  • Organization: Strong organizational and time management skills.
  • Resilience: Ability to handle rejection with a #GoGetIt mentality.
  • Confidence: Enthusiastic and confident when pitching, with logical thinking to build persuasive value propositions.
  • Problem-Solving: Creative in handling objections and solving problems.
  • Business Acumen: Commercial awareness and business acumen in deal-making and identifying growth opportunities.
  • CRM Experience: Familiarity with CRM tools, preferably Salesforce.
  • Industry Passion: Passionate or knowledgeable about the restaurant industry.
  • Pipeline Management: Strong skills in managing sales pipelines.
  • Internal/External Stakeholder Management: Experience in managing both internal and external stakeholders.
  • Customer Focus: Demonstrated ability to go the extra mile for customers and show cultural intelligence in customer interactions

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.