Risk and Compliance Specialist I
Legal
Hyderabad, Telangana, India
About the role and team
Community Operations at Uber is where real people solve real problems in real time. As a Risk and Compliance Specialist, you will work at the intersection of policy, regulatory requirements, and operational reality to ensure our platform remains safe and compliant. This role is about maintaining a high bar for accuracy while navigating the complex systems and data that keep our business moving forward.
The pace is intense, the stakes are high, and the answers aren’t always clear. You will need to stay calm under pressure, balance empathy with action, and make decisions that move quickly—and with care. If you are sharp, steady, and motivated by meaningful service at scale, this is where you’ll grow.
What you’ll do
- Support riders, drivers, couriers, and merchants during critical moments, helping turn uncertainty into clarity through empathy, speed, and sound judgment.
- Perform data updates across multiple internal systems with precision, ensuring the accuracy of background checks and regulatory documents.
- Execute basic research to identify patterns and generate insights that improve how we handle compliance and risk.
- Adapt to evolving tools, policies, and workflows, helping turn complex requirements into focused plans of execution.
- Identify and escalate issues that impact the community experience at scale, contributing to how our support systems improve over time.
- Deliver on performance goals while keeping the real-world impact on our users at the center of every interaction.
Basic Qualifications
- Minimum 6 months of experience in one of the following: compliance, banking, insurance, fraud, consulting, or a regulated area
- Experience with Google Suite/Microsoft Office.
- Prefer basic data analytics, SQL and web query skills.
- Communication, attention to detail, time management, organization, presentation, stakeholder management, cross-functional partnership.
Preferred Qualifications
- Proven ability to stay sharp and think critically when faced with high-volume or ambiguous data sets.
- Strong organization and prioritization skills to manage a wide spectrum of stakeholder needs.
- Systems thinking mindset with an interest in identifying and escalating issues that impact the community at scale.
- Excellence in active listening and empathetic communication, particularly when dealing with complex or frustrated stakeholders.
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.