About Viaduct

Viaduct builds production-grade AI systems for the world's manufacturers: not pilots, not proofs of concept. Right now that means deploying real AI use cases inside one of Japan's largest manufacturers: a modern cloud and AI stack we control end-to-end, shipped all the way down to a plant floor running robots, lasers, and IoT gear most software teams never get near. Forward Deployed Engineering is where that stack meets the real world.

Who You Are
You're an experienced software developer who's shipped end-to-end, from ideation to production, and doesn't flinch at getting into the weeds of a customer's environment when it counts. You care deeply about engineering best practices and know how to collaborate closely with a senior architect and own significant implementation decisions yourself, rather than waiting to be handed a spec. You like mentoring engineers as much as writing code. You write code to create impact in the real world, not just creating endless prototypes or building other people's ideas.

About the Role

As Engineering Lead for our Forward Deployed team, you'll own the technical delivery of custom AI solutions for a major manufacturing customer, and help grow the team around you, working alongside a growing group of strong engineers, not sitting on an island. Day to day, you'll design, build, and ship solutions against real plant-floor constraints: legacy systems, strict uptime requirements, and hardware environments most of the industry has never touched.

This isn't greenfield SaaS work. It's building modern software that has to survive contact with a real factory.

Part of the job is knowing when not to build. We sit next to a sophisticated internal platform (K8s, Argo, Python/pydantic-ai, Go microservices, React/TS frontend) that's evolving into shared services. You'll be on the critical decision path for how we leverage that platform, while moving at speed to deliver high-impact use cases into production for our stakeholder.

Key Responsibilities

• Design and implement customer solutions
• Develop, and lead a forward deployed software engineering team
• Ensure work is appropriately scoped, estimated, and planned
• Provide support for data center and network operations, first response for systems and network issues, and performance monitoring.
• Create and manage process improvement projects to continuously improve how the company builds and deploys its products

Position Details:

• Compensation: Competitive base salary, short-term incentive (annual bonus) and long-term incentive (long-term upside)
• Travel: 0-50% (with significant international travel component)
• Employment Type: Full Time
• Work site: Up to 100% work from home
• Team: Internal Efficiencies

Qualifications

• 3+ years as an Tech lead.
• Strong SAAS application background.
• Hands on developer with strong architecture and Back End development skills.
• Execution ability to drive progress under tight deadlines.
• Leadership skills to attract, retain, and influence talented team members.
• Self-motivated and with a bias towards action.
• Prior work in small, agile teams.

Security and Privacy Responsibilities

• Follow our policy and procedure documents related to security and privacy
• Follow the guidelines in the Employee Handbook
• Participate in new hire and annual training for security and privacy
• Treat data security and privacy as one of your primary job responsibilities
• Risk analysis and development of controls to mitigate risks.
• Ongoing risk assessment and mitigation strategies, including implementation.
• Ensure that customer data is changed or deleted upon request
• Ensure that the application maintains logical separation of customer data.
• Ensure that work is appropriately scoped, estimated, and planned
• Maintain an up-to-date written architecture diagram of customer solutions
• Ensure that production application changes are documented in an internal ticketing system and are peer reviewed and tested prior to being deployed to production.
• Ensure that application changes undergo both manual and automated testing processes prior to being released to production.
• Ensure that implementation and test planning is done for non-trivial system changes.
• Ensure that production hardware, application, and configuration changes that potentially impact security are reviewed and approved by the technical operations team.
• Ensure that corrective actions are taken to prevent recurring security incidents.
• Explicitly consider security implications when doing PR reviews

Why Join Us? At Viaduct (now part of Sumitomo Rubber Industries), you will work at the intersection of industry-leading AI and global manufacturing. You’ll have the opportunity to take cutting-edge AI technology out of the lab and into the real world, creating immediate, transformative value for some of the largest manufacturers in the world.