Senior Product Manager - UGC Team
If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.
We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.
You can hear all about it in our latest brand video.
Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.
Yotpo is looking for a Senior Product Manager to join the Reviews team and innovate the way thousands of brands leverage the millions of opinions shoppers contribute on products they purchase.
Today's buyer is more informed than ever before, thanks to the vast amount of information and AI capabilities available at their fingertips. Yotpo’s core product, Ratings & Reviews, empowers consumers with purchasing decisions while helping brands collect valuable user-generated content.
About the job
As a Senior Product Manager you will be responsible for coming up with creative new ideas to expand our product and improve our customer experience. You will create product strategies consistent with the company’s vision, and translate them into detailed requirements and prototypes.
This is a key role that innovates the way brands engage with consumers post purchase, and amplifies the voice of the customer.
Perform extensive business and customer research to identify new opportunities consistent with Yotpo’s vision
Build consensus and secure support from stakeholders
Create wireframes and UX flows that will solidify these opportunities into products and features.
Work with Engineers, UX Designers, and Business Teams to design and deliver beautiful beautiful, intuitive experiences
Nurture internal relationships and drive complex, cross-functional projects
Create and manage KPIs, roadmaps, project plans, and product requirement
You have excellent English, deep business understanding, and a love for data and delighting users. Your colleagues unanimously say that you’re one of the best and brightest they’ve ever worked with.
You also have:
At least 4 years experience working as a senior product manager in a successful startup or a top technology company
Strong business-orientation and the ability to identify opportunities
The ability to synthesize big-picture product strategy that meets customer needs; motivate and convince the organization of your strategy
Extensive experience driving both UX-intensive projects and projects that involve technical integrations
Self-organized, process-driven mindset
Strong attention to detail including proven ability to manage competing priorities
Innate understanding of what it takes to craft outstanding customer experiences
Expert analytical skills with the ability to clearly and accurately communicate data insights
The ability to thrive in ambiguity and exhibit grit when faced with setbacks
Perfect English and communication skills